Contact

Contact details

0771 434 6371
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Inside Mae Wellness
6 St Gregorys Alley, Norwich NR2 1ER
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Opening hours

Monday 9:30-18:30
Tuesday 9:30-18:30
Wednesday 10:30-20:00
Thursday 10:30-20:00
Friday 9:30-18:30
Saturday 9:00-14:30
Sunday Closed

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FAQs

What qualifications do the physiotherapists at Ellie Yuen Physiotherapy clinic hold?
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Registered Physiotherapist under the Health & Care Professions Council (HCPC)

Fully qualified member of the Chartered Society of Physiotherapy (MCSP)

Affiliated member of Pelvic Obstetric & Gynaecological physiotherapy (MPOGP)

Member of Acupuncture Association of Chartered Physiotherapists (AACP)

Certified Mummy MOT practitioner

ITEC Level 3 Sport Massage therapist

What should I expect during my first appointment at Ellie Yuen Physiotherapy clinic?
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During your first appointment at Ellie Yuen Physiotherapy clinic, Ellie will conduct a thorough assessment of your condition to determine the best course of treatment. This may include a physical examination, discussion of your medical history, and questions about your symptoms and goals.

During your first appointment at Ellie Yuen Physiotherapy clinic, Ellie will conduct a thorough assessment of your condition to determine the best course of treatment. This may include a physical examination, discussion of your medical history, and questions about your symptoms and goals.

Does Ellie Yuen Physiotherapy clinic offer telehealth services?
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Yes, Ellie Yuen Physiotherapy clinic offers telehealth services for patients who are unable to attend in-person appointments. These sessions are conducted via video call, and your physiotherapist will provide you with exercises and advice to manage your condition from home.

What is our cancellation policy?
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Cancellations and rescheduling are outlined in the terms and conditions:

3+ working days’ notice: Refundable minus 25% of the appointment fee.

Within 2 working days / no-show: 50% of the total appointment fee is retained.

Rescheduling: Free of charge with at least 2 working days’ notice, ideally within 7 days of the original appointment. If rescheduling outside this window, a fee will be applied.